Telecounseling
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Delivering consistent results. Alphapointe Contact Services is an experienced provider of targeted, cost-efficient contact center services proven to deliver consistent results for colleges and universities across the country. Our Skilled Admissions Support Specialists will generate or answer your calls, gather and share information, and extend your relationship with prospective students and their families. Our services enable institutions to identify, target, and engage the right students throughout the recruitment cycle. |
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We are part of your enrollment team. Our job is to work with your admissions staff to provide the very best in quality and peer to peer contact for students looking to enroll in your institution. We create that warm connection that will attract potential students. Many students become lost in the enrollment process, whether it’s failing to file the correct forms, missing deadlines, or simply just not following through with admissions. We specialize in communicating directly with your target audience via phone, direct mail and/or email and SMS/text on your behalf—enhancing relationships and providing successful outcomes that result in a positive ROI |
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Our people make the difference. Alphapointe Contact Services offers you a professional, skilled workforce that is uniquely experienced in Admissions Support calling. Our average employee tenure is 5+ years providing consistent quality and delivery. Alphapointe creates lasting relationships built with enthusiasm, sincerity, listening skills, and experience. There’s a reason colleges and universities across the US come to us. Our highly trained and knowledgeable staff builds strong relationships and gives your organization more qualified contacts, in less time, for a lower cost. |
The other Alphapointe difference. The Alphapointe family of companies is driven by our mission to empower people with vision loss to maximize their independence - this is at the core of everything we do. We are structured as a 501(c)3 not-for-profit and that means we’re in business to increase your profits, not ours. Every dollar we earn creates employment opportunities for the visually impaired to maximize their independence. |
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